After-sales service

Professional service extraordinary experience

In order to ensure the user experience, Sanhe Furniture has a dedicated customer service center, a caring service team, and a complete after-sales process to provide you with meticulous after-sales protection.

One year warranty

Sanhe furniture related products within one year from the date of sale, non-artificial damage, we will provide after-sales service such as return, replacement (please contact customer service for details). During the warranty period, if the user has quality problems in the product under normal use and requires replacement of accessories, the supplier will provide it free of charge (excluding overseas transportation costs)

Worry-free service

Sanhe Furniture provides home consultants, hassle-free service guarantees such as answering questions, after-sales service, and progress inquiries. Any non-product quality problems such as transportation, installation, and improper use are not covered by the warranty. But the supplier can provide spare parts at cost price.

Guide teaching

Sanhe Furniture always provides professional and considerate after-sales service. For customers who purchase products, we will provide guidance and teaching such as home cleaning and maintenance through telephone, Internet, video, etc.